Terms and Conditions
- Sales Policy
- Sales Tax Liability
- Payments Accepted
- Shipping Policy
- Return Policy
- Used Parts
- Vehicle Repair and Modification
- Invoiced Parts with Labor
- Invoiced Parts Only
- Core Charges
- Acceptable Cores
- Warranty Policy
- Notice of Legal Disclaimer
All orders placed with Street Sports (in person, phone, fax, mail, internet & e-mail) constitute the acknowledgment and acceptance of all conditions listed below. For the purposes of this agreement, the term "the company" is meant to represent Street Sports. This document supersedes all previous company terms and policies. Street Sports reserves the right to make changes to company terms and policies at any time, and without warning. Street Sports also reserves the right to make changes and/or modifications in pricing structure at any time, and without warning. The information presented on www.streetsports.com is for informational use only. Street Sports will not be held liable for any misuse of this information or for any action resulting from it's use or misuse.
The following company terms and policies apply to each customer of Street Sports and to each user of the www.streetsports.com website. Your purchase from Street Sports and/or your use of the www.streetsports.com website constitutes your agreement with these company terms and policies.
All parts shall remain the property of Street Sports until paid for in full. All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Errors in pricing are not the responsibility of Street Sports. In every case, efforts are made to ensure customer satisfaction with all Street Sports products. No guarantee is made regarding the availability of products sold by the company. All parts, including new and used products, are sold on a first-come first-served basis. All invoices must be paid in full before shipment of any part listed on the invoice, unless management has given prior approval thereto. All sales are to be prepaid by cashiers check, money order, credit card, or bank draft before shipment. COD shipments are only accepted from previous customers and on items in-stock with value below $500.00, and are subject to management approval. All COD orders are to be paid by certified check or money order payable to Street Sports. Extra charges apply for COD service. Any COD shipments returned unpaid are the responsibility of the customer; moreover, any customer refusing a COD shipment will be placed on a prepaid basis only for future orders. All custom work, product development, and specialized applications must be prepaid in advance. ALL SALES ARE FINAL, NO RETURNS ACCEPTED!
Kentucky state sales tax is payable on all products delivered at our retail location or shipped to a Kentucky address. Labor and shipping charges are exempt from Kentucky state sales tax. All customers are required to pay Kentucky state sales tax unless the purchaser requests an exemption for resale and is the valid holder of an automotive related tax resale license. All customers who request an exemption for resale must provide an approved resale certificate to be kept on file with Street Sports. This is required by the Kentucky Revenue Cabinet. In the event that an order placed on the web does not calculate sales tax and the order is being shipped to a Kentucky address, Street Sports will calculate the sales tax when the order is processed. There will be no notification made regarding the adjustment of the total amount of the order reflecting sales tax.
Street Sports accepts the following as payment: PayPal, VISA, MasterCard, Discover, American Express (in store only), Certified Checks, Money Orders, Bank Wire Transfers, and Cash. Personal checks are subject to a $25 return check fee. Collection costs and any other associated costs will be paid by the customer if a check is returned for any reason. In accordance with Kentucky Motor Vehicle Law, your vehicle may be subject to repossession for returned checks or credit card stop payments or chargebacks. All credit card orders can only be shipped to a verified billing address. Credit card orders will not be shipped until all information are verified and matched. All other orders (check, money order, & gift certificate) will not be shipped until payment has been received in full. All unpaid orders will be cancelled after 30 calendar days. Credit card fraud will be investigated and prosecuted to the full extent of the law. Street Sports reserves the right to decline a form of accepted payment from any customer at any time. International orders must be prepaid by Bank Wire Transfer, Cash, or Money Order prior to shipment. Credit cards are not accepted for international orders. International orders are defined as any invoice billed and/or shipped outside the Continental United States. Hawaii, Puerto Rico, and Alaska are considered International destinations for shipping purposes.
Street Sports utilizes several shipping carriers and has the capability to ship worldwide. Most packages ship by UPS ground service, with expedited services available at higher cost. All orders placed before 3 PM EST are normally shipped the same day. Shipping times vary but are usually 1-3 working days to the East Coast, 3-5 working days to the West Coast, and 2-4 working days for the Midwestern states. Larger items and/or items weighing over 150 pounds are shipped by freight service and arrangements will have to be made for customer pickup. Depending on the product(s) ordered and the destination of the order, certain shipping services may not be available. Street Sports reserves the right to change the method of shipping suited to the product(s) ordered and the destination of the package(s). Street Sports will NOT use 3rd party shipping accounts for shipments under any circumstances. Customers must prepay all shipping costs unless the shipment is an approved COD shipment. Shortage claims must be made within 5 calendar days of receipt date. If you have received an incorrect item due to our error, you must notify us within 7 calendar days of the invoice date. We will then send a UPS "call tag" to pick up the product with no cost to you, and immediately ship the correct product to you. At this time we will bill your charge card for this product and upon receipt of the incorrect product, credit your account. Street Sports is not responsible for damaged or lost shipments. All claims for damages which occurred during shipment must be made directly with the shipping carrier at the time of delivery to the consignee. Street Sports is not responsible for, and will under no circumstances, be held liable for the condition of merchandise once the shipping carrier has accepted delivery of the merchandise from Street Sports. Street Sports makes every effort to package merchandise with adequate protection so as to prevent damage during shipment. However, Street Sports will not be held liable for damages incurred as a result of packaging failure. All shipments are insured for the invoiced amount, and extra insurance is available at customer request and at customer expense. Street Sports will not be held liable for delays or damages, consequential or otherwise, resulting from damaged, delayed, or incorrect shipments. It is the responsibility of the recipient to note any damage immediately and report such damage to the shipping carrier directly. Street Sports cannot initiate any claims with the carrier. Please keep all shipping cartons and all packing materials for carrier inspection. An incorrect address will lead to delayed or sometimes lost shipments. It is the responsibility of the customer to ensure that we ship to the correct address. All packages are shipped to the address exactly as we are given it. Extra handling fees are the responsibility of the recipient and the customer will be billed these charges if an incorrect address is given. Minimum shipping & handling fees apply to all shipments. Currently, the shipping & handling fee is $4.50 per package for shipments within the Continental USA. International shipments often require extensive amounts of paperwork for clearing US customs, filing US export declarations, and preparing Census Bureau documentation. Therefore, shipping & handling fees are substantially higher for these shipments, but will not exceed $150 per international shipment. Shipping & handing fees and shipping costs are never refundable under any circumstances. Any refused shipments sent back to Street Sports does not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with Street Sports for refused shipments. It is company policy to charge the customer all freight charges associated with the shipment and a 20% restocking fee on all products shipped.
No returns or exchanges are accepted unless a defect is found to be the responsibility of production. All returns arranged with management are subject to a 20% restocking fee, must accompany the original invoice, and must be made within 7 calendar days of receipt. All returns are subject to, but not limited to, tests of metallurgical strength, X-ray inspection, structural inspections and independent tests from specialized sources. Shipping and handling charges are not refundable. All returns must be approved in advance; moreover, any return sent by UPS, FedEx, or the USPS will be declined if prior authorization is not given. Any customer allowed to exchange in-stock parts purchased from Street Sports will be subject to a 2-for-1 exchange policy. For example, if a customer originally purchased $300 worth of in-stock products from Street Sports, he/she must make an offsetting order of at least $600 in order to make the exchange.
All authorized return merchandise must be new, unused, unopen, and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been installed, modified, mounted, scratched, or defaced will be allowed. RETURN AUTHORIZATION NUMBER must be issued before any returns can be made. We will not accept any returns without this number. Please write the number clearly on the outside of your returning package and tag the item(s) inside with your name and R.A. Number. Street Sports must receive the return within 10 calendar days after the R.A. Number has been issued. The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. A refund, exchange, or core return will not be considered until all relevant items, hardware, and accessories have been returned to Street Sports. Original shipping and handling charges are not refundable. All custom entry fees and duty associated with any return or exchanges will be charged to the customer. A photocopy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact telephone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correctness of size and application of all parts before installation.
All approved refunds will be paid either by a Street Sports company check, credit card credit, or store credit, to be determined by Street Sports. All custom orders (personalized/specially fitted) items must be paid in full at the time of order. All special orders and custom orders will be processed in the most timely and efficient manner possible; however, Street Sports will not be held responsible for delays above and beyond its control. No cancellations, refunds, or exchanges on special order items or custom order items. No cancellations on items that are delayed or backordered, damaged in transit, or incorrectly shipped by the manufacturer. All cancellations are subject to a minimum 20% cancellation fee (some manufacturers charge higher percentages, when this occurs, the higher percentage will be applied.)
Used parts are sold as-is without any warranty of any kind, either expressed or implied. There is no guarantee made as to the condition of used parts, as many times their exact condition is unknown. Customer assumes all risks connected with the purchase, installation, or use of used parts sold by Street Sports. Street Sports will not be held liable for any delays or damages, consequential or otherwise, incurred as a result of the sale, installation, or use of used parts. No guarantees or returns on used parts. All used parts are sold as-is.
Vehicle Repair and Modification Policy:
Any invoice totaling over $1,000.00, which includes work to be performed at our facility, must be at least 50% prepaid at the time the vehicle is delivered to our facility. Deposits will be required to schedule and reserve a time slot in advance for completion of invoiced work. Deposits do not guarantee a specific date for invoiced work to begin, however, deposits do guarantee that a time slot will be scheduled and reserved for completion of invoiced work. Deposit amounts are normally 50% of the invoice total, but are up to the sole discretion of management. Deposits are non-refundable! Upon completion of invoiced work, all invoices must be fully paid before the vehicle is permitted to leave our facility. When taking delivery of any vehicle upon completion of invoiced work, payments must be made in the form of certified funds or cash. Personal checks or credit cards are not allowed as forms of payment. It is the customer's responsibility to obtain transportation to and from our facility at all times! All parts removed from customer vehicles will be considered the property of Street Sports unless prior arrangements have been made with management. Any part left at our facility once the vehicle has been returned to the owner will be considered the property of Street Sports. It is the responsibility of each customer to arrange for the return of his/her parts.
A penalty fee of 2% per 30-day period (or 24% annually) shall be applied to all past due accounts. Past due accounts are those invoices which are not paid in full within 30 days after completion of work. This penalty fee will accrue on the full balance due until paid in full. Storage fees will also apply to any vehicles left at our facility over 2 days from the date of completion. Storage fees will total $20.00 per day. Vehicles left at our facility over 90 days after the date of completion will be subject to public auction. Penalty fees and storage fees are based on a 360 day year, 30 day months. The proceeds of such sale will be applied to any unpaid invoices, and the balance will be forwarded to the vehicle owner and/or lien holder. No warning will be given as to the date of public sale other than that required by law. It is the vehicle owner's responsibility to claim vehicles left at our facility within 90 days after completion.
Any open invoice that remains in our system over a period of 90 days without full payment received and no account activity will be cancelled. This does not apply to special orders, custom orders, or any other circumstance beyond the control of the customer. The terms "unpaid" and "without activity" are defined as those invoices for items that have not been shipped which may or may not have deposits applied, however, the customer has made no attempt to complete payment and/or secure delivery of the invoiced items within 90 days of the invoice date. Any deposits received may be forfeited and the invoice will be cancelled. It is the responsibility of the customer to ensure that prompt payment is made to secure the cost of invoiced items. In some cases, management will convert the deposits applied to a cancelled invoice into Street Sports internal credits for use with future purchases. Appropriate penalty fees (2% per 30-day period) will be assessed on cancelled deposit amounts. If the customer wishes to cancel his/her open order after 90 days from the invoice date, a 30% restocking fee will be charged in addition to appropriate penalty fees.
Core charges apply to all cylinder heads, engines, transmissions, intake manifolds, and/or any other product at the sole discretion of management. These core charges may vary according to market changes. Core parts must be returned to the company in working condition as removed from the customer vehicle. Non-working cores are allowed on engines and transmissions so long as the damage is not extensive enough to prevent reasonable repair. All other core parts must be returned damage-free to the company and in working order. Core charges will not be refunded on damaged core parts. Street Sports must receive all core returns within 30 calendar days of the invoice date in order to receive a full credit refund.
DEFINITION OF ACCEPTABLE CORE:
When purchasing a Street Sports Race or Street Shortblock assembly with cylinder head, we require that you provide us a complete engine including oil pans, engine block, cylinder head, camshafts, valve covers, and all hardware. Burned pistons and/or burned valves are acceptable as long as the damage is not extensive enough to prevent repair. When we construct a complete engine to our specifications, we install and torque every bolt from the lower oil pan to the valve cover. Sending us a bare block will only ensure that your project is delayed until arrival of all needed parts. Engines shipped to us in pieces or in non-rebuildable condition will not be accepted as cores and they will be returned to you. All other cores such as cylinder heads, rear control arms, or transmissions must be returned to Street Sports in working condition as they were removed from the vehicle. Severely damaged cores will not be accepted, and will be returned to the sender where proper core fees will be charged.
Street Sports makes no warranty on items sold, whether expressed or implied. No warranty whatsoever will be valid if the defect was caused by customers abuse, negligence, or mishandling. All merchandise sold by Street Sports is only subject to manufacturers warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. There is no warranty on lights, light bulbs, decals, electrical parts, and engine parts. Check your state and local laws regarding the use on any parts. It is the customer's responsibility to retain any and all invoices and warranty paperwork for their record and warranty claims.
All products sold or installed by Street Sports are intended for high performance, racing, and off-road use only. Due to the nature of such parts, the unusual stresses placed upon them, and the fact that we cannot control how they are installed (except those items installed by Street Sports Installation Division) or used, there is no warranty of any kind on any Street Sports product. Street Sports expressly disclaims any warranty, either expressed or implied, including all warranties of merchantability or fitness for a particular purpose. Street Sports also disclaims any other obligation or liability as a result of products sold and/or installed or any service provided. No representations have been or will be made to the buyer regarding Street Sports products, including, but not limited to, their quality or performance. Street Sports shall not be held liable for any damages caused by a defect or failure of parts manufactured, sold, and/or installed. The company shall not be responsible for any damages, consequential or otherwise, arising from any cause whatsoever. Street Sports will not be responsible for labor, transportation, or any other related costs incurred as a result of any part failure or defect. If at any time Street Sports requires the services of an attorney, whether legal action be brought or not, the buyer agrees to pay all costs involved, including, but not limited to, court costs and attorney fees. In the event that legal proceedings, claims, and filings are required to resolve disputes or indifferences, jurisdiction and venue shall lie in Fayette District or Fayette Circuit Court of the Commonwealth of Kentucky, whichever may be applicable.
All engine modification components, except those that are exempt, have been designed and are intended for off-highway application. These components are legal for racing vehicles only, which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of these parts may void the warranty coverage, if any, on your vehicle. Vehicles modified by the use of performance parts may no longer be lawfully used on public roads and highways. The purchaser assumes all risks and expenses relating to unlawful vehicle operation on public roads. Street Sports shall not be held liable for unlawful vehicle operation.
Street Sports is not responsible for any damages to persons and/or property while located at our facility or while under the care or direction of authorized employees or agents of the company. Street Sports along with its employees or agents, will not be held liable for damages, consequential or otherwise, to vehicles left at our facility or under our care and/or operation. It is the responsibility of the customer and/or vehicle owner to maintain adequate insurance coverage while the vehicle remains at our facility or under our care. The company is not responsible for acts of vandalism, theft, weather, fire, or any other reason that may cause damage to a customer's vehicle. In the course of executing a work order, it may be required to test drive customer vehicles. It is the responsibility of each customer to maintain valid and current State registration and inspection documentation for the vehicle when under the care of Street Sports. Proof of such registration and inspection must be kept with the vehicle at all times, along with valid proof of adequate insurance. The customer will be responsible for payment of any fines, fees, or legal costs incurred as a result of failure to maintain current insurance coverage, State registration, or vehicle inspections for the vehicle.
Each and every customer of Street Sports, voluntarily makes and grants this waiver and assumption of risk in favor of Street Sports for the opportunity to utilize the facilities, equipment, materials, and any other asset of the company; and/or to engage in activities or gatherings sponsored by the company; and/or to utilize the labor and materials supplied by Street Sports for use in a motor vehicle. The customer will hereby waive and release any and all claims whether in contract or of personal injury, bodily injury, property damage, damages, losses, and/or death that may arise from aforementioned use or receipt. Customer understands and recognizes that there are certain risks, dangers, and perils connected with the installation and use of high performance, racing, or off-road parts. It is fully acknowledged that these risks are understood at the time of purchase. All efforts are made to ensure the accuracy of the information presented on this website, however, Street Sports reserves the right to make changes in information and/or pricing at any time, and without notice. Current prices and company policies supercede any past prices or policies. Street Sports is not responsible for any damages resulting from the misapplication of information presented on this website, or for typographical errors. All prices shown on this website and posted in our computer system reflect a 3% cash discount. All claims involving Street Sports are to be governed by the laws of the State of Kentucky. This Internet website is to be governed by the laws of the State of Kentucky.